{"id":21423,"date":"2023-04-25T18:01:54","date_gmt":"2023-04-25T18:01:54","guid":{"rendered":"https:\/\/corporate.nvisionglobal.com\/?p=21423"},"modified":"2024-07-15T07:20:38","modified_gmt":"2024-07-15T07:20:38","slug":"4-claims-management-steps-to-take-if-your-shipment-is-lost-or-damaged","status":"publish","type":"post","link":"https:\/\/corporate.nvisionglobal.com\/4-claims-management-steps-to-take-if-your-shipment-is-lost-or-damaged\/","title":{"rendered":"Is Your Shipment Lost or Damaged: 4 Freight Claims Management Steps To Take"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color3);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p><img decoding=\"async\" class=\"aligncenter size-full wp-image-21425\" src=\"https:\/\/corporate.nvisionglobal.com\/wp-content\/uploads\/2023\/04\/shutterstock_1178299216-min.jpg\" alt=\"fedex freight claim management\" width=\"720\" height=\"410\" \/><\/p>\n<p>Once a product shipment leaves your facility on a carrier\u2019s truck, it\u2019s out of your hands. Unfortunately, a lot can happen between its departure and its arrival at the destination. Thankfully, there are avenues for recovering the financial losses accompanying lost or damaged products. The process starts with filing a freight claim, and every company needs to have a strategic approach to FedEx freight claims management.<\/p>\n<h2>Freight Claims are Inevitable: Accidents May Happen<\/h2>\n<p>No matter how careful you are, you will need to file a claim at some point in the course of your company\u2019s operations. The most common claims involve damage to goods &#8211; or the containers holding those goods. While concealed damage claims are just as widespread, they\u2019re much harder to spot, and the damage often isn\u2019t obvious at the time of delivery. Sometimes, items can get lost in transit, leading to loss claims. The common thread uniting them all is how cumbersome filing a freight damage claim can be if you don\u2019t have the right process.<\/p>\n<p>Whether it\u2019s your first or just one more in a countless number, freight claims can be a pain to manage. But in almost all cases, the cost of not filing a claim far outweighs the headache of filing one.<\/p>\n<h2>Freight Cargo Claim Management Made Easy<\/h2>\n<p>Faced with losses, shippers can follow a few best practices when submitting a freight claim process. Below are several key claims management steps for a smoother process &#8211; and better outcomes:<\/p>\n<ul>\n<li><strong>File a claim with the carrier as soon as possible &#8211;<\/strong>\u00a0Missed filing deadlines are among the top reasons shippers fail to recoup losses. Closely review the terms outlining when carriers want initial notification of damage and file your claim as quickly as possible.<\/li>\n<li><strong>Gather the information you\u2019ll need to support your claim &#8211;<\/strong> You should immediately document any shortage or damage on the bill of lading \u2014 ideally before the carrier leaves.<\/li>\n<li><strong>Take pictures of the damage and keep all the original packaging &#8211; <\/strong>Document all damage with photographs, and remember to never discard the freight or original packaging, even when it\u2019s damaged. It should remain available for inspection.<\/li>\n<li><strong>Follow up on your claim until it\u2019s resolved &#8211;<\/strong>\u00a0Pursue your claim aggressively yet respectfully until you\u2019ve reached a resolution. The onus is on you to see a claim through to reimbursement.<\/li>\n<\/ul>\n<p>The keys to successful <a href=\"https:\/\/corporate.nvisionglobal.com\/freight-claims\/\" target=\"_blank\" rel=\"noopener\">freight claim management<\/a> are timeliness and thoroughness. Have a framework for recognizing damage, initiating claims, and following them through to reimbursement. Letting claims languish will only result in more headaches.<\/p>\n<h2>Freight Claims Management Provider Makes all the Difference<\/h2>\n<p>Freight claims management can be a challenging part of shipping, but working with the right freight claims service provider can alleviate this burden significantly. Choosing a provider with experience and a solid reputation is critical to ensure your claims are filed correctly and promptly. For example, nVision Global has proven itself to be a leader in freight claims management with nearly 30 years in business and one of the highest collection rates in the industry.<\/p>\n<p>Disputing freight damage requires tenacity and persistence. Don\u2019t hesitate to follow up on claims to get what you\u2019re owed. The more you follow consistent processes like the ones detailed above, you\u2019ll be prepared to deal with claims as they arise &#8211; faster and more efficiently.<\/p>\n<div class=\"cta\">Need help streamlining the claims process? nVision Global freight claims specialist services will ensure that you\u2019re reimbursed accordingly for losses in a timely manner. Plus, our audit team will establish a clear and thorough paper trail to prove you\u2019re getting what you\u2019re owed for losses. Learn more about our <a href=\"https:\/\/corporate.nvisionglobal.com\/freight-claims\/\" target=\"_blank\" rel=\"noopener\">freight claim services<\/a> to understand how they will benefit your business.<\/div>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":59,"featured_media":23106,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-21423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-freight-logistics-and-shipping"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is Your Shipment Lost or Damaged: 4 Freight Claims Management Steps To Take - nVision Global | Worldwide Supply Chain Solutions, Specializing in Global Freight Audit &amp; Payment, Loss &amp; Damage Claims, Supply Chain Services &amp; Technology<\/title>\n<meta name=\"description\" content=\"Companies need to act fast and be clear when it comes to filing freight claims for lost or damaged products. 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